All Shipments received should be inspected immediately upon receipt and any deficiencies should be reported within 10 days. Receipt of damaged goods should be reported to the freight carrier and handled accordingly.

Warranty Policy

Harris warrants its products to be free of defects. In the event of defects or product failure it is most important that Harris Cabs be notified immediately. Customer must obtain a Harris Cabs RGA (Return Goods Authorization) Number from our warranty department before a warranty claim can be established. An issued RGA number is valid for 30 days.

Labor or material costs for analysis of defective conditions and removal or installation of the part or complete product is not covered by warranty.

Liabilities for return freight to Harris and customs clearance/brokerage fees to Canada, as well as re-installation costs of replacement or repaired parts are not covered by warranty.

The warranty does not extend to any failure to operate resulting from any accident, misapplication, abuse, damage or misuse. Under no circumstances will a disassembled unit be accepted for warranty repair.

The selling dealer has no authority to make any representation or promise on behalf of Harris cabs or to modify the terms or conditions of our warranty policy in any way.

Accessories Warranty

Accessories (wipers, heaters, fans, etc.) are subject to warranty by their respective manufacturers. All parts claimed under warranty are subject to inspection by the product's manufacturer.

We will repair, any part of such a product, provided it is received at our plant, within 30 days after such failure and issuance of the RGA number, and providing examination by our supplier discloses to their satisfaction that the failure resulted from defective material or workmanship.

An item returned to Harris Cabs that is found not to be defective and operates properly will be returned to the customer, freight collect.

Repaired parts will be returned freight prepaid by standard ground service.

Any returns must have an RGA number for our Receiving Department to accept shipment.

Harris Fabricated Products Warranty

The workmanship and material used in our fabricated products are guaranteed for 90 days, from date of sale, when used for the purpose of which it was designed. Harris Cabs will replace free of charge any parts to be found defective or provide necessary parts free of charge to correct a manufacturing defect once our Engineering Department has identified the problem.
No repair work on our products can be done without our approval. Prior notification is required and an RGA number is needed for any warranty claim to be honored.